Payment Policy

Payment Policy

To make your purchase at Feel1 as simple and secure as possible, we offer various secure payment methods. The currently available payment methods will be displayed directly at checkout.

Available Payment Methods

Depending on the country, device, and order situation, you can pay using the following methods, among others:

  • Credit card

  • Debit card

  • PayPal

  • Other payment methods displayed at checkout

When is payment due?

Payment is due and processed immediately upon completion of your order.

Secure Payment

Your payment is processed via secure and encrypted payment service providers. We do not store full credit card or payment data on our own servers.

Payment Review

In individual cases, a payment may be reviewed or rejected for security reasons. This serves to protect against fraud and unauthorized transactions. Should any problems arise, please contact your payment provider or us.

Currency

All prices on our website are given in the currency displayed in the shop. The amount displayed at checkout before submitting your order is authoritative.

Taxes and Additional Costs

Where applicable, statutory taxes are included in the displayed final price. Additional costs such as shipping costs will be clearly shown to you before completing the order.

Refunds

Refunds are generally made via the same payment method you used for the original order, unless otherwise agreed or technically required.

The processing time for refunds may vary depending on the payment provider. Once a refund has been initiated, it may take a few business days for the amount to appear in your account.

Payment Problems

If your payment fails or a payment method is unavailable, please try:

  • to complete the order again

  • to select an alternative payment method

  • to check your details for completeness and accuracy

  • to contact your payment provider directly with any questions

For further problems, you can contact us at any time.

Contact

For questions about payment or your order, please visit our contact page:
👉 https://getfeel1.com/pages/kontakt

Or write to us directly at:
info@getfeel1.com

Company: Sunset Commerce Limited
Address: Room 1120, 11/F, Ocean Centre, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong
Registration Number: 71862354

 

You can find answers to the most common questions in our FAQs:
👉 Link